A provision of service is when a professional provides a service to a person or business, such as building an extension or providing legal advice.

Disputes can arise over service provisions due to misunderstandings or contract breaches. We recognise that each case is unique, and such disputes can be time-consuming, costly, and disappointing. Additionally, customers may misunderstand a business’s offerings and seek legal action.

Whether you’re a customer pursuing a business or vice versa, we’re here for you. Our team will work on your behalf to resolve your dispute efficiently and cost-effectively, whilst making sure you are compensated for any losses incurred.

Our expert team will:

  • Review agreements- We will review agreements, and other legal documents, to ensure that they are clear, legally binding and enforceable
  • Pursue compensation- We will ensure that you are refunded for any services that were mis-sold, ran over time or not delivered to the expected standard
  • Minimise the impact- Our role includes taking care of the whole process on your behalf, liaising with third parties and ensuring that the dispute is resolved with minimal time needed from you.

 

Living Up to Our Promise

Some disputes are caused by honest mistakes. Others can be more sinister, leaving customers feeling like they have been cheated. We will get to the core of your dispute and take the necessary legal action, whether that be a solicitor’s letter that requests a refund or more serious litigation that involves suing for compensation.

We have over 40 years of experience in commercial law and have dealt with customers on all sides of a service disagreement, from disappointed clients to wrongfully accused businesses. No matter where you are in your dispute, we have the skills and experience in-house to help.

 

Contact the Dispute Resolution Team. 

Please contact Lindsay Dixon at lindsay.dixon@isonharrison.co.uk or Jonathan Robson at jonathan.robson@isonharrison.co.uk

Tel: 0113 284 5000